Store Policy

Free shipping on all items!

Customer Care

We appreciate our customers and want to provide you with creations of original art, crafted with care, and delivered with confidence. Our items are created by hand, here at Halo Acres, and many are one-of-a-kind -- especially the ones made from wood. That makes it a little harder to describe and provide photos, but we do our best to show the product online so you can be happy with what you order. Feel free to ask for more information or photos to help you decide about a purchase. 

With our natural wood products, you can expect to find some irregularities such as knots, small cracks, color variation, weathering, etc. In all cases, we strive to bring out the best in each piece and hope that they will bring joy to their new owners. ​

We are an online "mom and pop" shop, but if you're local you can make arrangements to come and see us at Halo Acres. We're home most of the time and our location is easy to find, a few miles west of Blackfoot, Idaho.

Because of the unique nature of our products, quantities are limited. We can take special orders, though, and would be happy to discuss requests. Please get in touch through our Contact Us page.

Shipping & Returns

Items that are in stock ship within 48 hours, often the same day, from southeast Idaho. We use UPS for the large items and USPS for smaller ones. If we are not onsite, we will post a vacation alert letting you know when product creation and shipping will resume.

 

Because of the size and weight of our larger totems, shipping is complicated and expensive. Therefore, we offer no refunds or returns on products over 16" tall/long.

 

For other undamaged products, simply return with included accessories and the original receipt within 14 days of the date you receive the product, and we will exchange it or offer a refund based upon the original payment method.

Term & Conditions

This website is owned and operated by Jennifer Johnson/Halo Acres. These Terms set forth the terms and conditions under which you may use our website as offered by us. This website offers visitors works of art for purchase. By accessing or using the website, you approve that you have read, understood, and agree to be bound by these Terms.

 

Key commercial Terms offered to customers

 

When buying an item, you agree that: (i) you are responsible for reading the full item listing before making a commitment to buy it: (ii) you enter into a legally binding contract to purchase an item when you commit to buy an item and you complete the check-out payment process.

 

The prices we charge for using our services / for our products are listed on the website. We reserve the right to change our prices for products displayed at any time, and to correct pricing errors that may inadvertently occur. Additional information about pricing and sales tax is available on the payments page.

 

Return and refund policy

 

Items over 16” tall/long are not available for return or refund, due to the complexity and cost of shipping. For other undamaged products, simply return with included accessories along with the original receipt within 14 days of the date you receive the product, and we will exchange it or offer a refund based upon the original payment method.

 

Retention of right to change offering

 

We may, without prior notice, change or stop providing the products or any features of the services we offer; or create limits for the services. We may permanently or temporarily terminate or suspend access to the services without notice and liability for any reason, or for no reason.

 

Ownership of intellectual property, copyrights, and logos

 

The Service and all materials therein or transferred thereby, including, without limitation, software, images, text, graphics, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, music and all Intellectual Property Rights related thereto, are the exclusive property of Jennifer Johnson. Except as explicitly provided herein, nothing in these Terms shall be deemed to create a license in or under any such Intellectual Property Rights, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works thereof.

 

You recognize and agree that by uploading any content (including, but not limited to designs, images, animations, videos, audio files, fonts, logos, illustrations, compositions, artworks, interfaces, text and literary works) through any means to the website, you confirm that you own all the relevant rights or received the appropriate license to upload/transfer/send the content. You agree and consent that the uploaded/transferred content may be publicly displayed at the website.

 

Indemnification

 

You agree to indemnify and hold Jennifer Johnson/Halo Acres harmless from any demands, loss, liability, claims or expenses (including attorneys’ fees), made against them by any third party due to, or arising out of, or in connection with your use of the website or any of the services offered on the website.

 

Limitation of liability

 

To the maximum extent permitted by applicable law, in no event shall Jennifer Johnson/Halo Acres, be liable for any indirect, punitive, incidental, special, consequential or exemplary damages, including without limitation, damages for loss of profits, goodwill, use, data or other intangible losses, arising out of or relating to the use of, or inability to use, the service.

 

To the maximum extent permitted by applicable law, Jennifer Johnson/Halo Acres assumes no liability or responsibility for any (i) errors, mistakes, or inaccuracies of content; (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to or use of our service; and (iii) any unauthorized access to or use of our secure servers and/or any and all personal information stored therein.

 

Right to change and modify Terms

 

We reserve the right to modify these terms from time to time at our sole discretion. Therefore, you should review these page periodically. When we change the Terms in a material manner, we will notify you that material changes have been made to the Terms. Your continued use of the Website or our service after any such change constitutes your acceptance of the new Terms. If you do not agree to any of these terms or any future version of the Terms, do not use or access (or continue to access) the website or the service.

 

Promotional emails and content

 

You agree to receive from time to time promotional messages and materials from us, by mail, email or any other contact form you may provide us with (including your phone number for calls or text messages). If you don't want to receive such promotional materials or notices – please just notify us at any time.

 

Preference of law and dispute resolution

 

These Terms, the rights and remedies provided hereunder, and any and all claims and disputes related hereto and/or to the services, shall be governed by, construed under and enforced in all respects solely and exclusively in accordance with the internal substantive laws of the United States of America, state of Idaho, without respect to its conflict of laws principles. Any and all such claims and disputes shall be brought in, and you hereby consent to them being decided exclusively by a court of competent jurisdiction located in Blackfoot, Idaho. The application of the United Nations Convention of Contracts for the International Sale of Goods is hereby expressly excluded.

 

Customer support details

 

Use our Contact Us page to get in touch.

 

These Terms are effective as of August 4, 2021.

Privacy & Safety

We receive, collect, and store information you enter on our website as part of a purchase, filling out a contact form, or signing up for our newsletter. This includes name, email address, and shipping address. We use this information solely to complete your purchase and shipment. You will receive emails from us to confirm your purchase and help you track the shipment. After that, we will not send ongoing emails unless you sign up for our newsletter. We may send We will never share, publish, or sell your email, or any other personal information, to anyone.

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to comply with applicable national laws or any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

If you would like to access, correct, amend or delete any personal information we have about you, you are invited to contact us through our Contact Us page.

Payment Methods

- Credit / Debit Cards
- PAYPAL coming soon!